Caple C813C User Manual Page 29

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for testing again.
4.9. PS2 Scanner cannot Scan
Causal analysis and resolution:
1 Check the status of scanner ;
2 Check if PS2 connector inserted in right place, push hard when you try to insert it.;
3 PS2 socket may contacts poor after being used for a long time, please change a new PS2 socket;
4 Check if the big cable between the communication board and the mainboard looses or drops;
5 It may be the problem of communication board or circuit abnormalities of mainboard. Please
change a new communication board for testing, if it still doesnt work, change a new mainboard
for testing again.
4.10. Telephone cannot be Used
Causal analysis and resolution:
1 Check the status of telephone
2 Check if the 6pin crystal connector of telephone becomes oxidized or dirty;
3 Check if the 6pin socket becomes oxidized , dirty or out of shape;
4 Check if the big cable between the communication board and the mainboard looses or drops;
5 It may be the problem of communication board or circuit abnormalities of mainboard. Please
change a new communication board for testing, if it still doesnt work, change a new mainboard
for testing again.
4.11. Password Keyboard and Connector cannot be Used
4.12. Causal analysis and resolution:
1 check the status of keyboard
2 Check if the 6pin crystal connector becomes oxidized or dirty;
3 Check if the 6pin socket becomes oxidized , dirty or out of shape;
4 Check if the big cable between the communication board and the mainboard looses or drops;
5 It may be the problem of communication board or circuit abnormalities of mainboard. Please
change a new communication board for testing, if it still doesnt work, change a new mainboard
for testing again.
4.13. Cannot Open the Drawer
Causal analysis and resolution:
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